Dialing Codes for Special Services
Dial 211
A Children’s Trust Help Line and Miami-Dade County social services call center providing free information, free and confidential counseling and referrals to resources for issues like food, housing and utility assistance.
Dial 311
A call center for information about non-emergency municipal government services in Miami-Dade County. You can use it to report issues like potholes or illegal dumping, get transit information or schedule bulky waste pickups. You can also access these services via the "311Direct" app or the Miami-Dade County website. From outside the area, call 1-888-311-DADE.
Dial 411
A free information call center to find people and businesses by name, address or phone number. (Charges may apply on cell phones.)
Dial 511
Florida’s traffic information system, managed by the Florida Department of Transportation (FDOT), provides statewide traffic and weather information for Miami-Dade and other Florida counties.
Dial 711
As part of the Florida Relay Service, this provides telecommunications relay services for individuals who are deaf, hard of hearing or have a speech disability.
Dial 911
An emergency call center for assistance in life-threatening situations with direct connection to police, fire and emergency medical services.